PolicyFlow Terms of Service

Effective Date: February 16, 2024
Company: Funnel Suite Solutions Corp (Fsuite)
Platform: PolicyFlow by Fsuite

1. Acceptance of Terms

By accessing or using PolicyFlow by Fsuite ("PolicyFlow"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the platform.

2. Description of Services

PolicyFlow is an Insurance Growth Platform that provides a range of tools and services, which may include:

  • Lead generation tools

  • CRM and client management

  • Marketing automation (email, Messenger, and other supported channels)

  • Appointment booking systems

  • Sales training and educational resources

  • Reporting and analytics

PolicyFlow does not provide insurance products, underwriting, or act as an insurer, broker, or licensed financial advisor.

Service Access by Subscription Tier

Access to specific features, tools, and services within PolicyFlow may vary depending on the subscription plan or tier selected by the user.

  • Certain features may be included, limited, or unavailable depending on the user's subscription level.

  • PolicyFlow reserves the right to define, modify, or update the features included in each subscription tier at any time.

  • Users acknowledge that they may not have access to all features or services unless subscribed to the appropriate plan.

Any descriptions of features on marketing pages, sales materials, or demonstrations are for informational purposes only and do not guarantee availability unless included in the user's active subscription plan.

3. Eligibility

You must:

  • Be at least 18 years old.

  • Comply with all applicable insurance laws and regulations.

  • Hold any required licenses to sell or offer insurance products.

You are solely responsible for maintaining your professional licenses and regulatory compliance.

4. User Responsibilities

You agree to:

  • Use the platform only for lawful purposes.

  • Provide accurate and truthful information.

  • Maintain the confidentiality of your login credentials.

  • Comply with all applicable data privacy, marketing, and insurance regulations.

You are responsible for:

  • All communications sent to leads and clients.

  • Reviewing and approving automated communications before use when appropriate.

  • Ensuring compliance with advertising and insurance laws.

  • Proper collection, storage, and use of client data.

5. No Guarantee of Results

PolicyFlow provides tools and systems designed to assist with:

  • Lead generation.

  • Client management.

  • Sales processes.

However, we do not guarantee:

  • Number or quality of leads.

  • Appointments booked.

  • Policies sold.

  • Income or financial results.

Results vary based on user effort, experience, market conditions, and other factors beyond our control.

6. Lead Generation Disclaimer

PolicyFlow may provide:

  • Lead generation tools.

  • Marketing templates.

  • Campaign systems.

We do not guarantee the accuracy, quality, or conversion of leads.

Users are responsible for:

  • Verifying lead information.

  • Complying with applicable marketing, consent, and privacy laws.

7. Communication & Messaging Compliance

You agree to comply with all applicable laws related to:

  • Email marketing.

  • Messenger and other supported communication channels.

Including:

  • Obtaining proper consent.

  • Honoring opt-out or unsubscribe requests.

  • Complying with anti-spam and data protection regulations.

PolicyFlow is not liable for the misuse of communication tools.

8. Subscription & Payments

PolicyFlow operates on a subscription basis.

  • Fees may be billed monthly or annually.

  • Payments are non-refundable unless otherwise stated.

  • Failure to pay may result in account suspension or termination.

We reserve the right to update pricing with prior notice.

9. Intellectual Property

All software, systems, content, and materials within PolicyFlow are owned by:

Funnel Suite Solutions Corp (Fsuite)

You may not:

  • Copy, reproduce, or distribute the platform.

  • Resell or sublicense the system without authorization.

  • Reverse engineer or attempt to extract source code.

10. Data & Privacy

PolicyFlow processes user and client data.

You agree to:

  • Comply with the Data Privacy Act of 2012 (RA 10173) and other applicable laws.

  • Obtain proper consent from clients before collecting or processing personal data.

PolicyFlow implements reasonable security measures but does not guarantee absolute data security.

11. Third-Party Integrations

PolicyFlow integrates with third-party services such as:

  • Facebook Ads.

  • Email service providers.

  • Messaging platforms.

  • Other third-party applications and APIs.

We are not responsible for:

  • Service outages or interruptions.

  • Delivery failures or delays.

  • Account suspensions or restrictions imposed by third-party providers.

  • Changes to third-party APIs, policies, pricing, or functionality.

Your use of these services is subject to their respective terms and conditions.

12. Platform Dependency Disclaimer

PolicyFlow relies on third-party platforms and service providers to deliver certain features.

You acknowledge that:

  • Functionality may be affected by changes made by third-party providers.

  • Uninterrupted access is not guaranteed.

  • PolicyFlow is not liable for disruptions caused by external systems beyond our control.

13. Account Suspension & Termination

We reserve the right to suspend or terminate your account for:

  • Violation of these Terms.

  • Illegal, fraudulent, or unethical use.

  • Misuse of automation, marketing, or platform features.

You may cancel your subscription at any time.

14. Limitation of Liability

To the fullest extent permitted by law, PolicyFlow and Funnel Suite Solutions Corp (Fsuite) shall not be liable for:

  • Lost profits or revenue.

  • Business interruptions.

  • Indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid by you for the Services during the three (3) months immediately preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Funnel Suite Solutions Corp (Fsuite), its officers, employees, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:

  • Your use of the platform.

  • Your violation of these Terms.

  • Your violation of applicable laws or regulations.

  • Client disputes.

  • Misuse of automation, marketing, or communication tools.

16. Modifications to Terms

We reserve the right to modify these Terms at any time.

Continued use of PolicyFlow after any modifications constitutes your acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

18. Contact Information

For questions regarding these Terms:

Funnel Suite Solutions Corp (Fsuite)
Email: [email protected]

Copyright 2026 - Funnel Suite Solutions Corp. All Rights Reserved